Privacy Policy – BCHM Property Ltd

Effective Date: 7th December 2025

BCHM Property Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and our serviced accommodation services.

1. Information We Collect

We may collect the following personal information from you:

Name, address, email address, and phone number

Payment and billing information

Booking details, including check-in and check-out dates

Special requests or preferences related to your stay

2. How We Use Your Information

We use your information to:

Process bookings and payments

Communicate with you regarding your stay, bookings, or inquiries

Improve our services and customer experience

Comply with legal obligations, including tax and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us with:

Payment processing

Booking management

Legal or regulatory compliance

4. Cookies and Tracking

Our website may use cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, though this may affect some website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data, subject to legal obligations

Object to the processing of your personal data for marketing purposes

7. Retention of Data

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact Us

If you have any questions about this Privacy Policy or our use of your personal data, please contact us at:

BCHM Property Ltd

1386 London Road,

Leigh-on-Sea, Essex, SS9 2JU

Email: simon@bchmproperty.co.uk

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date updated.